LCR as a service: How it works
If you have made calls, you know that there are some good and bad days. Good when you are able to communicate clearly and bad when you can barely hear or understand the conversation. Least cost routing ensures that poor telephone calls are avoided. Whatâ€™s more, the process offers you the opportunity to make affordable calls.
The purpose of LCR is to ensure that the customers do not spend a lot of money on inbound and outbound calls. An affordable service is usually referred to as a fixed line whereas an expensive line is known as a mobile. It is very important for the technical team to make sure that there calls are of high quality at all times. The excuse of there is nothing that can be done is quite frankly, annoying. This is why it is important to understand how the system works. This assists in avoiding low quality calls in the future.
LCR as a service incorporates the use of software. The purpose of the software is to do the following:
1.Compare the dial codes. This is critical because it involves comparing the changes of the dial codes of suppliers. After this is done, the Software Company will either add or remove the codes so that costs are lowered. The technical team will need to make changes on the billing system, company switches and calling cards.
2.Load the price schedule
3.Turn the price schedule from name based to dial code
4.Ensure that the costs are in order: There are times when carriers change prices. When this happens, the carriers must give prior notification before making any changes to effect rerouting and cut costs.
5.Ensure that quality of calls is maintained.
6. Software allows the routing schedule to be produced in a way that the analysts are able to price them. This data is transferred to a billing system.
There is a process that determines how much you will pay for your telephone calls. Telephone carriers have no agreed definitions for different destinations. They use different codes when offering telecommunication services in different countries mainly because the suppliers are different. The difference in price is usually very high once you consider the volume of the calls on a daily basis. LCR therefore finds out the least expensive way to route these calls so that you can save money.
Since telecom carriers offer different prices, the Software Company will find out the carrier that offers the best rates and direct outbound communication through the path. LCR as a service is of great assistance because it has enabled carriers to remain competitive and offer prices that are favorable to clients. The service determines the rates on local and international calls, whether you are using a cell phone or a telephone.
When you hire a company that offers least cost routing as a service, they will assess the calling rates that service providers are offering in a given country and then choose one that offers the cheapest calling rates in the market. They then purchase the communication service and route the calls on their own network. The calling path is therefore new and cost effective.