In an attempt to streamline the administrative department of the organization both private and public firms are extensively using electronic interactive kiosk devices, many developed countries like United Kingdom, France, United Nations of America, Canada, Germany and many other countries are heavily relying on these modern technological devices to enhance the growth of business. Of late, many developing countries like India, Nepal, Myanmar, Bangladesh and many other countries are exploring to use these touch screen devices reduce the complication of the administrative work on a daily basis. These Kiosk services have been extensively used in numbers of business sectors like water and electricity bill payment, hospitality, telecom, corporate, healthcare, banking, retail, tourism, education, e-governance and many others. There are number of benefits for both customers and service provider with kiosk device for instance, it can be easily shifted from one place to another, unlimited storage of data information, safe and secured mode of transaction, flexible and user friendly approach, removal of unnecessary human resources, quick transactions, round the clock service provided internet and power supply, increase in profit and sales of the product, customer satisfaction, cost effective, less time consuming, in built printer and many others. Prior to these facilities customers were forced to stand in a long queue to pay their service utility bills, but now it has undergone a tremendous changes with the help of information and technology. These elegantly designed touch screen devicestailor made solutions for administrative purpose as it is integrated with almost all the important task under one roof, most of the software applications installed in the device are state of the art technology to help the customers. Customers can pay their bill amount online at any time, electronic touch screen devices will accept cash, coins, credit and debit cards, cheques and demand drafts for bill payment, and apart from this it has another unique feature that it can easily detect fake currency notes swiftly and safety of the service providers is ensured as they don't lose funds. Many small and medium scale industries using these electronic devices to enhance the productivity of the business, many preferring to install these devices densely populated areas like shopping malls, markets and other places. These devices are tremendously helps in generating huge revenue for the company, there other options for customers like they can track all their business transaction, balance amount can be tracked and many other tasks can be effortlessly done through this device. Customers also receive alerts in the form of SMS and emails, so that they pay their bills as per the requirements, minimizing the complex work of the administration is the unique feature of this device. The use of interactive kiosk services fun filled activities for customers as they get exposed to new technology and its benefits, in the conventional administrative departments heaps of ledger books are used to store data, with this device it can be minimized to a great extent. Digitization of kiosk service has become predominant force in the emerging business sector to effectively compete with the market trends.